Economics: Consumer Rights

Topics in this chapter

• Consumer Exploitation and Market Practices
• Consumer Movement and COPRA 1986
• Consumer Rights and Protection
• Consumer Responsibilities and Awareness
• Quality Certification and Standard Marks
• Consumer Courts and Redressal

Cheat sheet

Practice questions

1. Question 1Q-1C1F06

   What is the primary objective of the Consumer Protection Act (COPRA) passed by the Indian Parliament in 1986?

   1. A.To regulate the pricing of agricultural goods in rural markets
   2. B.To protect and promote the interests of consumers against unfair trade practices
   3. C.To ensure minimum wages for industrial and agricultural laborers
   4. D.To control the inflation rate and monitor foreign exchange reserves
   See the answer and solution
2. Question 2Q-61A1D3

   Which of the following is considered a standard certification mark used to ensure the quality of food products like jams, ketchup, and canned juices in India?

   1. A.ISI
   2. B.AGMARK
   3. C.Hallmark
   4. D.ISO 9001
   See the answer and solution
3. Question 3Q-87B3DF

   Under the three-tier quasi-judicial machinery established under COPRA, which consumer forum deals with cases involving claims exceeding rupees one crore?

   1. A.District Forum
   2. B.State Commission
   3. C.National Commission
   4. D.Supreme Court of India
   See the answer and solution
4. Question 4Q-394152

   Which of the following dates is celebrated globally and nationally as National Consumers' Day in India?

   1. A.15 March
   2. B.24 December
   3. C.2 अक्टूबर
   4. D.10 January
   See the answer and solution
5. Question 5Q-808A18

   Why is consumer awareness considered essential in a market economy? Explain any two reasons.

   See the answer and solution