Information Technology (402) · Sample Paper 1

General instructions

Section A · Objective

1. Question 11 mark

   Which of the following is an example of non-verbal communication?

   1. A.Sending an email
   2. B.Making a phone call
   3. C.Facial expressions
   4. D.Writing a letter
2. Question 21 mark

   Which of the following is NOT one of the 7 Cs of effective communication?

   1. A.Clear
   2. B.Concise
   3. C.Complicated
   4. D.Courteous
3. Question 31 mark

   Which of the following helps in managing stress?

   1. A.Skipping meals
   2. B.Regular exercise
   3. C.Staying up late every night
   4. D.Avoiding friends
4. Question 41 mark

   In a SMART goal, the letter 'S' stands for

   1. A.Specific
   2. B.Simple
   3. C.Smart
   4. D.Strong
5. Question 51 mark

   Which of the following is an input device?

   1. A.Monitor
   2. B.Printer
   3. C.Keyboard
   4. D.Speaker
6. Question 61 mark

   Which of the following is an operating system?

   1. A.Linux
   2. B.LibreOffice Calc
   3. C.Google Chrome
   4. D.Python
7. Question 71 mark

   1 kilobyte (KB) is equal to

   1. A.1000 bits
   2. B.1024 bytes
   3. C.1024 bits
   4. D.100 bytes
8. Question 81 mark

   A person who starts a new business and takes the risks involved is called

   1. A.an entrepreneur
   2. B.an employee
   3. C.a consumer
   4. D.a customer
9. Question 91 mark

   Which of the following is a renewable source of energy?

   1. A.Coal
   2. B.Petroleum
   3. C.Solar energy
   4. D.Natural gas
10. Question 101 mark

    Which of the following practices supports a green economy?

    1. A.Burning crop waste
    2. B.Using public transport
    3. C.Leaving lights on when not needed
    4. D.Using single-use plastic
11. Question 111 mark

    BPO stands for

    1. A.Business Product Organisation
    2. B.Business Process Outsourcing
    3. C.Basic Process Operation
    4. D.Business Planning Office
12. Question 121 mark

    Which of the following is an IT-enabled service?

    1. A.A customer-support call centre
    2. B.Steel manufacturing
    3. C.Farming
    4. D.Mining
13. Question 131 mark

    The home row keys for the fingers of the left hand are

    1. A.A S D F
    2. B.J K L ;
    3. C.Q W E R
    4. D.Z X C V
14. Question 141 mark

    Typing speed is commonly measured in

    1. A.words per minute
    2. B.keys per hour
    3. C.lines per second
    4. D.pages per minute
15. Question 151 mark

    Which of the following is the correct posture while typing?

    1. A.Bending forward towards the screen
    2. B.Feet flat on the floor and back straight
    3. C.Resting wrists on the edge of the desk while typing
    4. D.Keeping the screen far above eye level
16. Question 161 mark

    The keyboard shortcut to save a document in LibreOffice Writer is

    1. A.Ctrl + S
    2. B.Ctrl + P
    3. C.Ctrl + N
    4. D.Ctrl + O
17. Question 171 mark

    Which shortcut makes the selected text bold?

    1. A.Ctrl + I
    2. B.Ctrl + U
    3. C.Ctrl + B
    4. D.Ctrl + E
18. Question 181 mark

    Mail Merge in LibreOffice Writer is used to

    1. A.merge two documents into one file
    2. B.create personalised letters for many recipients
    3. C.send a document by email only
    4. D.check spelling and grammar
19. Question 191 mark

    The default file extension of a LibreOffice Writer document is

    1. A..docx
    2. B..odt
    3. C..ods
    4. D..odp
20. Question 201 mark

    In a spreadsheet, the intersection of a row and a column is called a

    1. A.table
    2. B.range
    3. C.cell
    4. D.sheet
21. Question 211 mark

    Which formula adds the values in cells A1 to A5?

    1. A.=SUM(A1:A5)
    2. B.=ADD(A1:A5)
    3. C.=SUM(A1,A5)
    4. D.=TOTAL(A1-A5)
22. Question 221 mark

    The default file extension of a LibreOffice Calc spreadsheet is

    1. A..xlsx
    2. B..odt
    3. C..ods
    4. D..csv
23. Question 231 mark

    Which key starts a slide show from the first slide in LibreOffice Impress?

    1. A.F1
    2. B.F5
    3. C.F7
    4. D.F12
24. Question 241 mark

    The default file extension of a LibreOffice Impress presentation is

    1. A..pptx
    2. B..odp
    3. C..ods
    4. D..odg

Section B · Short answer

1. Question 252 marks

   Mention any two barriers to effective communication, with an example of each.

2. OR

   Question 252 marks

   Suggest any two ways to manage time effectively.

3. Question 262 marks

   Differentiate between hardware and software, giving one example of each.

4. Question 272 marks

   What is a green job? Give two examples.

5. OR

   Question 272 marks

   Mention any two qualities of a successful entrepreneur.

6. Question 282 marks

   What is the difference between the 'Save' and 'Save As' options in LibreOffice Writer?

7. Question 292 marks

   Write the LibreOffice Calc formula to find: (a) the average of the values in cells B2 to B10 (b) the largest value in cells C1 to C20

Section C · Long answer

1. Question 304 marks

   Explain the steps to perform Mail Merge in LibreOffice Writer.

2. OR

   Question 304 marks

   What are styles in LibreOffice Writer? Explain any three categories of styles.

3. Question 314 marks

   Explain relative and absolute cell referencing in LibreOffice Calc with an example of each.

4. Question 324 marks

   Explain any four views available in LibreOffice Impress.

5. OR

   Question 324 marks

   Write the steps to (a) apply a slide transition and (b) add an animation effect to an object in LibreOffice Impress.

6. Question 334 marks

   Describe any four applications of IT and IT-enabled services (ITeS) in different sectors.