General instructions

Section A · Objective

1. Question 11 mark

   In the communication cycle, the person who receives and interprets the message is the

   1. A.sender
   2. B.receiver
   3. C.channel
   4. D.encoder
2. Question 21 mark

   Which of these is an example of a closed-ended question?

   1. A.How was your trip?
   2. B.What do you think of the plan?
   3. C.Did you finish the assignment?
   4. D.Why did you choose this course?
3. Question 31 mark

   Believing in your own abilities is called

   1. A.self-confidence
   2. B.stress
   3. C.procrastination
   4. D.self-doubt
4. Question 41 mark

   Which of the following is a good personal hygiene habit?

   1. A.Sharing towels
   2. B.Washing hands before meals
   3. C.Skipping baths
   4. D.Biting nails
5. Question 51 mark

   Which of the following is an output device?

   1. A.Keyboard
   2. B.Scanner
   3. C.Speaker
   4. D.Mouse
6. Question 61 mark

   The brain of the computer is the

   1. A.RAM
   2. B.CPU
   3. C.hard disk
   4. D.monitor
7. Question 71 mark

   Which memory loses its contents when the power is switched off?

   1. A.ROM
   2. B.Hard disk
   3. C.RAM
   4. D.Pen drive
8. Question 81 mark

   A business that sells goods made by others, without making them, is a

   1. A.manufacturing business
   2. B.trading business
   3. C.service business
   4. D.hybrid business
9. Question 91 mark

   Which of the following is a natural resource that cannot be replaced once used up?

   1. A.Sunlight
   2. B.Wind
   3. C.Petroleum
   4. D.Water from rain
10. Question 101 mark

    The '3 Rs' of waste management stand for

    1. A.Reduce, Reuse, Recycle
    2. B.Read, Write, Recite
    3. C.Remove, Rebuild, Return
    4. D.Reduce, Refill, Replace
11. Question 111 mark

    Online railway ticket booking is an application of IT in

    1. A.agriculture
    2. B.transportation
    3. C.mining
    4. D.fishing
12. Question 121 mark

    KPO stands for

    1. A.Knowledge Process Outsourcing
    2. B.Key Process Organisation
    3. C.Knowledge Product Office
    4. D.Key Performance Outsourcing
13. Question 131 mark

    The home row keys for the fingers of the right hand are

    1. A.J K L ;
    2. B.A S D F
    3. C.U I O P
    4. D.N M , .
14. Question 141 mark

    The small raised bumps on the F and J keys help the typist to

    1. A.type faster
    2. B.locate the home row without looking
    3. C.type capital letters
    4. D.delete text
15. Question 151 mark

    Which software can be used to practise touch typing?

    1. A.Tux Typing
    2. B.LibreOffice Calc
    3. C.Firefox
    4. D.VLC
16. Question 161 mark

    The shortcut key to underline the selected text in LibreOffice Writer is

    1. A.Ctrl + B
    2. B.Ctrl + I
    3. C.Ctrl + U
    4. D.Ctrl + L
17. Question 171 mark

    Which option is used to insert a picture into a Writer document?

    1. A.Insert > Image
    2. B.Format > Image
    3. C.View > Image
    4. D.Tools > Image
18. Question 181 mark

    Text that appears at the top of every page of a document is called a

    1. A.footer
    2. B.header
    3. C.footnote
    4. D.margin
19. Question 191 mark

    Which feature checks spelling mistakes in LibreOffice Writer?

    1. A.AutoCorrect only
    2. B.Spelling and Grammar (F7)
    3. C.Find and Replace
    4. D.Track Changes
20. Question 201 mark

    In LibreOffice Calc, every formula begins with the sign

    1. A.
    2. B.=
    3. C.

    4. D.@
21. Question 211 mark

    The address of the cell in the third column and fifth row is

    1. A.E3
    2. B.C5
    3. C.5C
    4. D.3E
22. Question 221 mark

    Which function counts the number of cells containing numbers in a range?

    1. A.SUM
    2. B.COUNT
    3. C.MAX
    4. D.AVERAGE
23. Question 231 mark

    In LibreOffice Impress, a new slide can be inserted with

    1. A.Slide > New Slide
    2. B.File > New Slide
    3. C.Tools > New Slide
    4. D.View > New Slide
24. Question 241 mark

    Which view in Impress shows small versions of all slides to rearrange them easily?

    1. A.Normal
    2. B.Outline
    3. C.Slide Sorter
    4. D.Notes

Section B · Short answer

1. Question 252 marks

   What is meant by active listening? Give two ways to show it.

2. OR

   Question 252 marks

   What is stress? Give two techniques to manage it.

3. Question 262 marks

   Name any two ways to keep a computer safe from viruses.

4. Question 272 marks

   Give any two ways in which students can help save energy at school.

5. OR

   Question 272 marks

   Differentiate between a wage employee and an entrepreneur.

6. Question 282 marks

   What is the use of page numbering in a document? How do you insert page numbers in Writer?

7. Question 292 marks

   Cells A1 to A4 contain 10, 20, 30 and 40. Write the result of (a) =SUM(A1:A4) (b) =AVERAGE(A1:A4).

Section C · Long answer

1. Question 304 marks

   Explain the steps to insert a table in LibreOffice Writer and to add a new row to it.

2. OR

   Question 304 marks

   What is 'Track Changes' in LibreOffice Writer? Write the steps to record changes and to accept or reject them.

3. Question 314 marks

   A shop records sales in LibreOffice Calc. Column B (B2:B11) holds the price of each item and column C (C2:C11) holds the quantity sold. Write the formulas to:

   (a) find the total amount for the first item in D2, (b) copy the result to all items — explain what happens to the formula, (c) find the grand total of column D in D12, (d) find the highest price in column B.

4. Question 324 marks

   What is a slide master in LibreOffice Impress? Give any three benefits of using it.

5. OR

   Question 324 marks

   Give any four tips for making an effective presentation.

6. Question 334 marks

   What is the IT–ITeS industry? Explain any three job roles in it.