Information Technology (402) · Sample Paper 3

General instructions

Section A · Objective

1. Question 11 mark

   Which of these is a barrier to communication caused by language?

   1. A.noise
   2. B.use of jargon
   3. C.poor lighting
   4. D.distance
2. Question 21 mark

   Nodding while someone speaks is an example of

   1. A.verbal communication
   2. B.written communication
   3. C.non-verbal communication
   4. D.visual communication
3. Question 31 mark

   The ability to recover quickly from setbacks is

   1. A.resilience
   2. B.stress
   3. C.anger
   4. D.fear
4. Question 41 mark

   Which of these is a step in goal setting?

   1. A.avoiding deadlines
   2. B.making the goal specific and measurable
   3. C.keeping goals secret from yourself
   4. D.copying others' goals
5. Question 51 mark

   Which key is used to delete the character to the left of the cursor?

   1. A.Delete
   2. B.Backspace
   3. C.Enter
   4. D.Shift
6. Question 61 mark

   Files and folders on a computer are managed using

   1. A.a word processor
   2. B.a file manager
   3. C.a spreadsheet
   4. D.a browser
7. Question 71 mark

   Which of these is NOT an operating system?

   1. A.Windows
   2. B.Ubuntu
   3. C.Android
   4. D.LibreOffice
8. Question 81 mark

   A business that provides help such as repairs or haircuts is a

   1. A.manufacturing business
   2. B.trading business
   3. C.service business
   4. D.hybrid business
9. Question 91 mark

   Which of these reduces pollution from vehicles?

   1. A.using public transport
   2. B.idling engines
   3. C.burning plastic
   4. D.using old diesel cars
10. Question 101 mark

    Composting converts

    1. A.plastic into fuel
    2. B.kitchen and garden waste into manure
    3. C.metal into scrap
    4. D.glass into sand
11. Question 111 mark

    Online banking is an application of IT in

    1. A.agriculture
    2. B.finance and banking
    3. C.mining
    4. D.sports only
12. Question 121 mark

    Remote technical support provided by phone or chat is an example of

    1. A.BPO
    2. B.manufacturing
    3. C.farming
    4. D.construction
13. Question 131 mark

    When touch typing, the thumbs rest on the

    1. A.Enter key
    2. B.Space bar
    3. C.Shift keys
    4. D.Tab key
14. Question 141 mark

    Gross words per minute counts

    1. A.only correct words
    2. B.all words typed, including errors
    3. C.only errors
    4. D.numbers only
15. Question 151 mark

    The correct distance between eyes and screen while typing is about

    1. A.10 cm
    2. B.an arm's length (45–70 cm)
    3. C.2 m
    4. D.5 cm
16. Question 161 mark

    Which shortcut makes the selected text italic in Writer?

    1. A.Ctrl + B
    2. B.Ctrl + I
    3. C.Ctrl + U
    4. D.Ctrl + E
17. Question 171 mark

    Which alignment makes text line up evenly on both left and right margins?

    1. A.left
    2. B.centre
    3. C.right
    4. D.justified
18. Question 181 mark

    The feature that automatically corrects common typing mistakes as you type is

    1. A.AutoCorrect
    2. B.Find & Replace
    3. C.Track Changes
    4. D.Navigator
19. Question 191 mark

    Which option is used to change the page orientation to landscape?

    1. A.Format > Page Style
    2. B.Insert > Page
    3. C.View > Zoom
    4. D.Tools > Options
20. Question 201 mark

    In Calc, the formula =A1+A2 written in A3 adds

    1. A.A3 and A1
    2. B.the values in A1 and A2
    3. C.all cells
    4. D.A1 to A3
21. Question 211 mark

    Which function finds the smallest value in a range?

    1. A.MAX
    2. B.MIN
    3. C.SUM
    4. D.COUNT
22. Question 221 mark

    In Calc, a group of selected adjacent cells such as A1:C5 is called a

    1. A.row
    2. B.column
    3. C.range
    4. D.sheet
23. Question 231 mark

    In Impress, effects applied when moving from one slide to the next are

    1. A.animations
    2. B.transitions
    3. C.layouts
    4. D.templates
24. Question 241 mark

    Which key ends a running slide show?

    1. A.Esc
    2. B.Enter
    3. C.F5
    4. D.Space

Section B · Short answer

1. Question 252 marks

   What are the 7 Cs of effective communication? Explain any two.

2. OR

   Question 252 marks

   Give two ways to develop positive thinking.

3. Question 262 marks

   Differentiate between RAM and ROM.

4. Question 272 marks

   What is the difference between a business idea and a business opportunity?

5. OR

   Question 272 marks

   What is sustainable development? Give one example.

6. Question 282 marks

   How can you insert a header and a footer in a LibreOffice Writer document?

7. Question 292 marks

   Cells B1 to B5 contain 4, 8, 2, 10 and 6. Write the result of (a) =MAX(B1:B5) (b) =COUNT(B1:B5).

Section C · Long answer

1. Question 304 marks

   Write the steps to use 'Find & Replace' in LibreOffice Writer to replace every occurrence of 'colour' with 'color'.

2. OR

   Question 304 marks

   Explain any four page formatting options in LibreOffice Writer.

3. Question 314 marks

   A teacher records marks of 30 students in Calc: names in A2:A31, marks in B2:B31. Write formulas to:

   (a) find the total of all marks, (b) find the average marks, (c) find the highest marks, (d) display 'Pass' in C2 if B2 is 33 or more, otherwise 'Fail'.

4. Question 324 marks

   Write the steps to create a new presentation in LibreOffice Impress, add a slide with a title and content layout, and save it.

5. OR

   Question 324 marks

   Differentiate between slide transitions and custom animations, and write the steps to add a transition to all slides.

6. Question 334 marks

   Explain any four applications of IT in daily life.