Directing

Topics in this chapter

• Directing Concept and Importance
• Supervision and Leadership
• Leadership Styles
• Motivation and Incentives
• Communication Process and Types
• Communication Barriers and Effectiveness

Cheat sheet

Practice questions

1. Question 1Q-33149E

   A production manager explains the monthly production target to employees, invites their questions, and receives their feedback. Which element of directing is illustrated most directly?

   1. A.Supervision
   2. B.Communication
   3. C.Leadership
   4. D.Motivation
   See the answer and solution
2. Question 2Q-27D9D7

   A company gives its sales employees a cash bonus for achieving sales beyond the prescribed target. This is an example of which type of incentive?

   1. A.Non-financial incentive
   2. B.Financial incentive
   3. C.Social incentive
   4. D.Status incentive
   See the answer and solution
3. Question 3Q-9985C1

   A department manager seeks suggestions from employees before making a decision, encourages discussion, and considers the views of the group. Which leadership style is being followed?

   1. A.Autocratic leadership
   2. B.Democratic leadership
   3. C.Laissez-faire leadership
   4. D.Bureaucratic leadership
   See the answer and solution
4. Question 4Q-515998

   State any two points showing the importance of supervision in an organisation.

   See the answer and solution
5. Question 5Q-196D95

   A manager sends an official notice about revised working hours through the organisation's established chain of authority. What type of communication is this?

   1. A.Informal communication
   2. B.Formal communication
   3. C.Grapevine communication
   4. D.External communication
   See the answer and solution