Employability: Communication Skills – I

Topics in this chapter

• Communication Process and Types
• Effective Communication Principles
• Communication Barriers and Solutions
• Listening, Feedback and Decoding
• Grammar and Sentence Structure

Cheat sheet

Practice questions

1. Question 1Q-E3001C

   Which of the following is considered a visual method of communication?

   1. A.Email
   2. B.Traffic signs
   3. C.Telephone call
   4. D.Face-to-face discussion
   See the answer and solution
2. Question 2Q-C7037D

   What is the primary purpose of feedback in the communication cycle?

   1. A.To terminate the communication channel
   2. B.To encode the original message
   3. C.To let the sender know whether the message was understood
   4. D.To introduce noise into the conversation
   See the answer and solution
3. Question 3Q-244D59

   Which of the following best describes 'Paraphrasing' in active listening?

   1. A.Repeating the exact same words of the speaker mechanically
   2. B.Summarizing or restating the speaker's ideas in your own words
   3. C.Interrupting the speaker to correct their grammar
   4. D.Ignoring minor details while focusing entirely on non-verbal cues
   See the answer and solution
4. Question 4Q-BD3C57

   Which part of speech describes an action, state, or occurrence in a sentence?

   1. A.Noun
   2. B.Adjective
   3. C.Verb
   4. D.Adverb
   See the answer and solution
5. Question 5Q-2DA329

   Identify the type of sentence: "Please submit your IT project report by tomorrow morning."

   1. A.Interrogative sentence
   2. B.Imperative sentence
   3. C.Exclamatory sentence
   4. D.Declarative sentence
   See the answer and solution