Consumer Protection · Class 12 · CBSE · Commerce Business Studies

Explain any three ways in which consumer organisations help protect consumers.

Practice question from Consumer Protection (Class 12 · CBSE · Commerce Business Studies), with the correct answer and a step-by-step solution.

medium · Subjective · Q-3F12D6

Explain any three ways in which consumer organisations help protect consumers.

Answer: Consumer organisations educate consumers about their rights and responsibilities and publish information about the quality and prices of goods and services. They may conduct comparative product testing, encourage consumers to use standardised products, and provide guidance in filing complaints. They also represent consumer interests before government authorities and consumer commissions.

Solution

Consumer organisations promote awareness, provide reliable product information, assist with complaints and represent consumers before authorities. These activities help reduce exploitation and strengthen consumer protection.

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