Introduction to IT–ITeS Industry · Class 9 · CBSE Information Technology (402)

Which segment of the IT-BPM industry focuses heavily on research and development, product design, and complex data analytics rather than standard tra…

Practice question from Introduction to IT–ITeS Industry (Class 9 · CBSE Information Technology (402)), with the correct answer and a step-by-step solution.

medium · MCQ · Q-DE9E71

Which segment of the IT-BPM industry focuses heavily on research and development, product design, and complex data analytics rather than standard transactional services?

  1. A.KPOCorrect answer
  2. B.Call Center operations
  3. C.Data entry services
  4. D.Basic helpdesk support

Solution

Knowledge Process Outsourcing (KPO) involves information-driven work that requires advanced expertise, analytical skills, and domain knowledge.

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