Cheat sheet · Class 12 · CBSE · Commerce Business Studies

Business Environment cheat sheet

The whole chapter on one page: key formulas, facts and the points to remember, for quick revision before a test.

CBSE Class 12 · Business Studies

Cheat sheet

Chapter 3Business Environment

PESTL: Political, Economic, Social, Technological, Legal.

1. Dimensions

  • economic
  • social
  • technological
  • political
  • legal
  • Features: totality of external forces, specific + general forces, interrelated, dynamic, uncertain, complex, relative.

2. Importance

  • Identify opportunities early (first-mover).
  • Spot threats.
  • Tap resources.
  • Cope with rapid change.
  • Improve performance.

3. Economic Reforms (1991): LPG

PolicyMeaning
Liberalisationfewer licences, controls
Privatisationbigger private-sector role, disinvestment
Globalisationintegration with the world economy

Demonetisation (Nov 2016) and GST (July 2017) are also major changes.

4. Key Points

  • Impact: more competition, demanding customers.
  • Managers must adapt.
  • Environment is beyond the firm's control.
  • Need for change and HR development.

Remember: PESTL | importance | LPG

Business Environment: questions and notes

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